Coordinator – Care, Human Resources at MTN Nigeria

MTN Nigeria – The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Coordinator – Care, Human Resources

Job Identification: 3202
Location: Ikoyi, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Reports To: Manager – Health
Division: Human Resources


  • Ensure efficient care and claims management under the MTNN-approved health scheme.


  • Map trends and provide reports on various medical schemes.
  • Support the quality assurance of health care providers.
  • Support case management by maintaining trackers for proactive intervention and reporting.
  • Enforce claims management SLAs and manage relationships with vendors.
  • Provide pre-travel support for employees on international assignments.
  • Support chronic sick leave tracking and investigation.
  • Support the management of the MTNN work-site clinic.
  • Contribute to the monthly employee services operational report.
  • Prepare monthly bills for management approval: vet, analyze, and compile monthly bills in an approved format.
  • Implement innovative ideas on bill management and educate staff on measures that will reverse negative trends.
  • Support the prompt resolution of staff issues.
  • Support the international evacuation of employees and dependents when applicable.

Educational Qualification

  • First Degree in any of the Medical Sciences, e.g., Public Health, Epidemiology, Biostatistics, or any related field.
  • Fluent in English


  • 3–7 years’ work experience from a reputable organization
  • Experience in claims management
  • At least Intermediate proficiency in the use of the Microsoft Office suite, i.e., Word, Excel, PowerPoint, etc.


How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  29th December, 2023; 12:00