Hotel Manager at Greengates Group Limited

Greengates Group Limited is a multinational and majorly family held equity company established over 22 years ago to provide world-class products and services in all the countries it operates. From a vantage position, presence and partnerships with time tested and successful institutions in major industrialized and commercial capital in Europe, North America and Asia, we have acquired a world-class solution to meeting our customers.

We are recruiting to fill the position below:

Job Title: Hotel Manager

Location: Lagos
Job Type: Full Time

Main Duties

  • Have a great marketing ability
  • To drive business into the hotel to ensure profitability.
  • To ensure the efficient management of all department.
  • To ensure that each unit contributes the agreed budgeted profits.
  • To provide effective leadership through professional man-management and encouragement of subordinates.
  • To carry out regular, meaningful performance appraisals conducted in such a manner that effective, open, two-way communication is maintained.
  • To follow up and ensure that the agreed action and developmental plans identified at these appraisals are being effected.
  • To carry out monthly performance reviews, coach and direct activities to achieve desired performance.
  • To draw up, in conjunction with the Personnel Manager, meaningful succession and career plans for all management staff.
  • To monitor progress of agreed succession and career plans and ensure that these are adhered to.
  • To ensure that unit managers are conducting regular performance appraisals and drawing up appropriate action and developmental training plans for their subordinate managers, using job descriptions as a guide.
  • To ensure that the company’s objective relating to labour turnover is achieved or bettered.
  • To ensure that subordinates are totally conversant with and practising good industrial relations procedures.
  • To ensure that subordinates are totally conversant with and implementing all company policies and procedures.
  • To review and analyse monthly results, highlight problem areas and take appropriate action to rectify poor performance.
  • To ensure that all financial targets are being achieved, e.g. through purchase discounts, debt collection, etc.
  • To compile and agree meaningful, achievable budgets through accurate research and application of in-depth knowledge of the industry.
  • To make recommendations for salary increases for subordinate staff, basing these recommendations on objective performance reviews and market-related equivalent positions.
  • To stay “close to the customer” and maintain effective communication with him at all times through a planned programme of formal meetings and entertainment.
  • To liaise and work closely with external agents sales executives to ensure that realistic, achievable proposals are submitted and followed up on to meet set targets.
  • To maintain effective working relationships with line and staff functions to ensure the efficient opening of new contracts.
  • To ensure continuous patronage of clients to the hotel.
  • To create awareness within and without to push traffic to the hotel.
  • To use Social media to drive customers to the hotel.
  • To ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a recurrence.
  • To ensure that the company’s training objectives are achieved.
  • To attend all company social and promotional functions, maintaining a high profile with current and prospective clients.
  • To be aware of current trends in the industry and make suggestions how these could be implemented for the benefit of the company.
  • To attend meetings and training courses as required and continually strive for the improvement of won professional skills.

Salary Range
N300,000 – N300,000 / month.

How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.

Application Deadline 30th September, 2023.