Filmhouse Cinemas Recruiting Service Desk Officer in Lagos

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Filmhouse Cinemas Recruitment 2026: Service Desk Officer (Lagos)

Filmhouse Cinemas Limited is one of Nigeria’s leading cinema and film entertainment companies with operations across cinema management, film exhibition, cinema development, project management, and film distribution.

The company is known for delivering premium entertainment experiences while also expanding its footprint within Nigeria’s growing film and cinema industry.

As part of its operational growth, Filmhouse Cinemas is currently seeking qualified candidates to fill a technical support role in Lagos State.

Job Title: Service Desk Officer

Location: Victoria Island, Lagos

Employment Type: Full-time

Job Overview

The Service Desk Officer will provide first-level IT support across the organization, helping to maintain computer systems, troubleshoot technical issues, and ensure smooth day-to-day technology operations.

The ideal candidate should possess strong technical troubleshooting skills, excellent communication abilities, and a customer-focused mindset.

Key Responsibilities

  • Provide first-level IT support and escalate advanced technical issues when necessary.
  • Perform daily safety checks on computer hardware and systems.
  • Troubleshoot hardware, software, and network-related issues.
  • Install, configure, and maintain computer systems and applications.
  • Set up new user accounts and manage password-related issues using Active Directory.
  • Maintain IT documentation, asset records, and inventory management systems.
  • Assist staff through emails, phone support, and face-to-face technical support.
  • Follow technical instructions and documentation to resolve faults and system issues.
  • Prepare reports and maintain accurate support records.

Qualifications

  • B.Sc, HND, or OND in a Technical or IT-related field.
  • Good understanding of computer hardware and software systems.
  • Knowledge of current IT trends and technologies.
  • Experience troubleshooting system and network issues is an advantage.

Required Skills

  • Strong customer service and interpersonal skills.
  • Excellent communication abilities.
  • Good organizational and problem-solving skills.
  • Logical thinking and troubleshooting capabilities.
  • Ability to work effectively with teams and clients.
  • Willingness to occasionally work flexible or odd hours.
  • Patience and attention to detail.

How to Apply

Interested and qualified candidates should apply through the official application portal below:

Click here to apply

This opportunity is ideal for IT support professionals seeking to build a career within Nigeria’s entertainment and cinema industry.

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