Assistant Business Manager at Mama Cass Restaurant
Mama Cass Restaurant is one of Nigeria’s longstanding quick service restaurant (QSR) brands, recognized for delivering quality meals and excellent customer service across its outlets nationwide. The company is currently seeking qualified and motivated candidates to fill the position below: Job Title: Assistant Business Manager Location: Victoria Island, Lagos Employment Type: Full-time Role Overview The successful candidate will support the Outlet Manager in coordinating day-to-day operations, supervising staff activities, maintaining operational standards, and ensuring outstanding customer satisfaction. The role also involves supporting business growth and ensuring smooth outlet operations. Key Responsibilities Assist in managing daily outlet operations to ensure efficient service delivery. Handle customer complaints and inquiries professionally to maintain a positive dining experience. Train, supervise, and motivate team members to achieve operational excellenc...