Documentation & Reports Officer Job at Alfred & Victoria Associates

Alfred & Victoria Associates, a leading ICT solutions company in Nigeria, is currently recruiting qualified and experienced candidates to fill the position of Documentation & Reports Officer in Lekki, Lagos.

The company specializes in Consulting, Recruitment, and Training services, and has become one of the most sought-after Human Capital Development organizations in Nigeria.

Job Details

• Job Title: Documentation & Reports Officer
• Location: Lekki, Lagos
• Employment Type: Full-time
• Job Mode: Fully Onsite
• Working Days: Monday – Friday
• Working Hours: 8:00 AM – 5:00 PM

Job Summary

The Documentation & Reports Officer will be responsible for managing operational records, maintaining organized filing systems, preparing weekly and monthly reports, and supporting the Fiber Backoffice team. The successful candidate will also act as backup for the Coordinator during periods of absence to ensure uninterrupted operations.

Key Responsibilities

Data Recording & Job Management

• Record incoming requests, job updates, and fault logs accurately.
• Maintain detailed tracking of all job statuses.
• Update inventory records based on materials used.

Filing & Archiving

• Archive job cards and project documents within 24 hours of closure.
• Maintain organized digital and physical filing systems.
• Carry out monthly checks to ensure complete records.

Reporting

• Prepare weekly departmental reports.
• Develop monthly KPI and performance dashboards.
• Generate additional reports as requested by management.

Coordinator Backup Duties

• Handle coordinator responsibilities during absence periods.
• Manage work orders, appointments, and internal communications.
• Ensure smooth operational workflow without disruptions.

Requirements

• OND or HND in Business Administration, Information Management, or related field.
• 1 – 2 years experience in administrative or records management roles.
• Telecoms industry experience is an added advantage.
• Proficiency in Microsoft Excel and Word.
• Experience with CRM or job tracking tools is beneficial.
• Strong organizational and confidentiality skills.

Important Information

Please note that the role is currently in high demand. The recruitment process will involve two interview stages, and shortlisted candidates will be required to attend interviews physically at the client’s premises.

How to Apply

Interested and qualified candidates should send their CV to: apply@alfred-victoria.com using Documentation & Reports Officer as the subject of the email.