Customer Service Officer Job at Baobab Microfinance Bank Nigeria

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Baobab Microfinance Bank Nigeria is a reputable financial institution committed to empowering individuals and small businesses through accessible and innovative financial services. The bank offers a wide range of solutions including savings, loans, and tailored financial products designed to support economic growth and financial inclusion.

As part of its ongoing expansion, the organization is inviting applications from qualified candidates for the position of Customer Service Officer.

Job Details

  • Job Title: Customer Service Officer
  • Location: Ilorin, Kwara State
  • Employment Type: Full-time

Job Summary

This role is ideal for individuals who are passionate about delivering excellent customer experiences and resolving issues efficiently. The Customer Service Officer will be responsible for handling client interactions, addressing concerns, and supporting daily branch operations.

Key Responsibilities

  • Respond to customer inquiries and complaints in a professional manner
  • Provide timely and effective solutions to customer issues
  • Build and maintain strong customer relationships
  • Support daily branch activities to ensure smooth service delivery

Requirements

  • Bachelor’s Degree in any relevant discipline
  • 0 – 2 years of work experience
  • Professional appearance and positive attitude
  • Previous customer service experience is an added advantage
  • Strong communication and interpersonal skills
  • Good problem-solving ability

How to Apply

Interested and qualified candidates should send their CV to:

Email: bagabadu@baobab.com
Subject: Customer Service Officer

Note: Candidates who are proactive, friendly, and passionate about delivering excellent service are strongly encouraged to apply.

Application Deadline: 4th May, 2026

For more verified job opportunities across Nigeria, visit careers in Nigeria.

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