Cobranet Limited Recruits Documentation and Report Officer in Lagos

Cobranet Limited Recruits Documentation and Report Officer in Lagos

Lagos, Nigeria – Cobranet Limited, a reputable Internet Service Provider incorporated in 2003, is currently hiring a Documentation and Report Officer to join its team in Lagos.

Since its establishment, Cobranet has grown significantly in infrastructure and service delivery, providing reliable and high-quality internet solutions across various segments of society. The company operates a robust, fully redundant network with exceptional uptime, consistently exceeding 99.5% availability.

Job Title: Documentation and Report Officer

Location: Lagos
Employment Type: Full-time

Job Summary

We are looking for a highly organized, detail-oriented, and reliable Documentation and Report Officer to ensure accurate job tracking, proper documentation, and timely reporting within the Fiber department.

Key Responsibilities

• Maintain a complete and accurate log of all jobs (open, in-progress, completed, and cancelled) with proper dates, engineer assignments, and status updates.
• Record all incoming requests, job updates, fault logs, and closures in the job tracking system in real time.
• Capture materials used per job and update inventory records accordingly.
• Maintain well-organized physical and digital filing systems using consistent naming conventions.
• Conduct monthly filing audits to identify and resolve gaps or missing records.
• Archive job cards, completion forms, fault reports, and project documents within 24 hours of job closure.
• Compile weekly department activity reports for review by the Fiber Backoffice Team Lead.
• Prepare monthly performance dashboards covering KPIs, job volumes, SLA performance, and materials consumption.
• Generate ad-hoc reports as requested by the Team Lead or HOD.
• Act as Coordinator backup and step in seamlessly during absences.

Requirements

• Minimum OND / HND in Business Administration, Information Management, or a related field.
• 1–2 years of experience in administrative, data entry, or records management roles.
• High level of attention to detail, strong organizational skills, and reliability.
• Ability to handle confidential information with utmost discretion.
• Proficiency in Microsoft Excel and Word. Experience with job tracking or CRM tools is an advantage.
• Previous experience in the Telecoms industry is a plus.

How to Apply

Interested and qualified candidates should send their CV to: recruitment@cobranet.ng

Subject of the email: Documentation and Report Officer

Note: Only shortlisted candidates will be contacted.

Application Deadline: 31st May, 2026

Join Cobranet and be part of a dynamic team delivering excellent internet services across Nigeria.