Talent Management Specialist at Interswitch

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:


Job Title: Talent Management Specialist

Location: Lagos, Nigeria
Job type: Full-time (On-site)

Job Summary

  • The ideal candidate will be responsible for devising and executing strategies for attracting, retaining, and nurturing top talent, collaborating with HR, hiring managers, and department heads.
  • This role demands expertise in talent management, excellent communication, and a proactive approach to aligning initiatives with organizational objectives.

Job Responsibilities
Talent Acquisition:

  • Collaborate with hiring managers to define job requirements and develop effective recruitment strategies.
  • Source candidates through various channels, including job boards, social media, professional networks, and employee referrals.
  • Conduct interviews, assess candidates’ qualifications, and make recommendations for hiring decisions.
  • Manage the onboarding process for new hires, ensuring a smooth transition into the organization.

Employee Development:

  • Identify training and development needs across the organization through performance evaluations and skills assessments.
  • Provide coaching and support to employees and managers to facilitate career growth and development opportunities.
  • Monitor the effectiveness of training initiatives and adjust programs as needed to meet evolving needs.
  • Design and implement training programs to enhance employee skills and competencies.

Performance Management:

  • Establish performance management processes, including goal setting, regular feedback, and performance evaluations.
  • Recognize and reward high-performing employees through performance incentives and recognition programs.
  • Analyze performance data to identify trends and areas for improvement in performance management practices.
  • Work with managers to address performance issues and develop improvement plans when necessary.

Succession Planning:

  • Identify key positions within the organization and develop succession plans to ensure continuity of talent.
  • Assess internal talent pools and identify high-potential employees for future leadership roles.
  • Implement strategies to develop and groom successors through mentoring, training, and stretch assignments.
  • Monitor progress and adjust succession plans as organizational needs change.

HR Strategy – Strategic Planning:

  • Collaborate with HR leadership to define TM priorities that support HR’s strategic objectives.
  • Conduct comprehensive assessments of HR processes, policies, and programs to identify strengths, weaknesses, and opportunities for improvement.
  • Develop long-term HR strategies and roadmaps aligned with business goals, ensuring a proactive and future-focused approach to workforce management.

Educational Qualification(s) and Certification

  • University / Post Graduate Degree in Human Resource Management or a relevant discipline. A masters’ degree will be an advantage
  • A recognized professional certification will be an added advantage e.g. CIPM, SPHRi, SHRM, CIPD etc.


  • Minimum of 7 years experience in talent management, recruitment, and employee development, preferably in a corporate environment.
  • Minimum of 2 years of experience in leading and inspiring a team, fostering a positive and collaborative work environment within HR shared services.
  • Proficiency in PowerPoint presentation and data analytics tools for reporting and analysis.
  • Certification in HR (e.g., PHR, SHRM-CP) is a plus.
  • Strong organizational skills and attention to detail.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Commitment to maintaining confidentiality and professionalism in handling sensitive HR information.
  • Strong understanding of HR principles and best practices, including talent acquisition, performance management, and succession planning.
  • Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
  • Demonstrated ability to lead and execute talent management initiatives independently and collaboratively.

How to Apply
Interested and qualified candidate should:
Click here to apply

Closing date: Not specified