Customer Service jobs in Nigeria, Jobs

Customer Service Agent at Zip International Limited

A fast-growing Islamic fintech app that simplifies financial transactions for our users.

Customer Service Agent

We are looking for a skilled Customer Service Agent to join our team and provide exceptional service to our users.


  • Respond to user inquiries through various channels such as phone, email, and social media
  • Provide accurate and timely information about our services and products
  • Resolve user complaints and issues in a professional and courteous manner
  • Escalate issues to the appropriate team members when necessary
  • Maintain accurate records of user interactions and transactions
  • Collaborate with other team members to improve customer service processes and procedures


  • At least 2 years of experience in customer service
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Familiarity with Islamic finance is a plus
  • Must be a Muslim
  • Proficient in the use of Microsoft Office applications

Method of Application

If you are a customer service professional with a passion for Islamic finance and a desire to work with a dynamic and innovative team, we encourage you to apply for this exciting opportunity. Please send your resume and cover letter highlighting your experience and qualifications to [email protected] We look forward to hearing from you!