Bookings Administrator at Kasar

Kasar Stays is the no. 1 serviced accommodation company based in Kent, United Kingdom.  We have been operating for 7 years and are now expanding the team by recruiting 2 new team members.  For more information about us check out our web site at:

Job Title: Bookings Administrator

Job Requirements/Responsibilities

Job Requirements

  • Minimum of a B.Sc / HND qualification.
  • Certification in Travels and Tourism is a plus
  • Excellent written and verbal communication skills.
  • A positive attitude and a growth mindset.
  • Excellent knowledge of OTA platforms such as Airbnb,, Expedia and Trip Advisor
  • Desirable knowledge of Channel Managers, such as Staah
  • Knowledge of the Travel industry and booking systems
  • Must be familiar with Property Management Systems (PMS), such as Res.Harmonics, Kigo or Hostfully
  • Must have stable internet access
  • Must be able to work virtually
  • Must be computer literate


  • Dealing with guest enquires from different online platforms such as Airbnb,, TripAdvisor, Expedia, Agoda
  • Booking reservations for guests by phone, email and from the Kasar Stays web site at www.kasarstays.cojm
  • Responding to phone calls received from guests
  • Logging all bookings onto the Property Management System (Res:Harmonics)

o   (Training provided)

  • Providing guests with quotes for all bookings
  • Follow up on quotes and enquiries from prospective clients, booking agents, online platforms etc
  • Creating invoices for bookings via Xero (training provided)
  • Taking payments for bookings via Stripe (training provided)
  • Preparing all Welcome Packs and other information sent to guests before their arrival.
  • Requesting and providing guests reviews on online platforms.
  • Attending team meetings
  • Collating and providing progress reports to management on a daily basis
  • Providing checking and check out details to guests
  • Logging guest issues on Res and reporting to maintenance and operations team
  • Liaising with Housekeeping team
  • Coordinate daily guest check-ins and check-outs
  • Provide daily arrival and check out list to Operation and House Keeping Team
  • Liaise with Housekeeping and Operations Team
  • Provide and updating Guest Welcome Packs
  • Creating events calendar on all Booking platforms
  • Setting up templates for and Airbnb
  • Updating and tracking errors on all booking sites

How to Apply
Please send your CV to the following email address: [email protected]

Application Deadline: 14th of June 2023