Jobs

Bank Teller and Customer Service Officer at Tribest

Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.

We are recruiting to fill the position below:

Job Title: Bank Teller and Customer Service Officer

Locations: Abia, Anambra, Ebonyi, Enugu and Imo

Job Responsibilities

  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Up-selling and Cross-selling of bank’s products and services to existing and potential customers.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Tracking, recording, reporting, and storing information related to transactions, and customers, ensuring all information is accurate and complete.
  • Handling currency, transactions, and confidential information professionally..
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • OND / NCE / HND in any field
  • High level of accountability, efficiency, and accuracy.
  • Good knowledge of MS Office especially Excel and Word
  • Strong communication and interpersonal skills
  • High level of accountability, and accuracy.
  • Must not be more than 27 years old
  • Cash handling experience and on-the-job training may be required.
  • Exceptional time management, communication, and customer service skills.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  31st December, 2023.