Customer Service jobs in Nigeria, Jobs

Customer Care Representative at Ringo Telecommunications Limited

Ringo Telecommunications Limited is an indigenous Telecommunications company established in 2004; a brand that offers high quality and differentiated solution to customers in the mobile telecommunications industry. We are positioned as a value for money brand that provides a wide range of mobile communication tools, solutions and services in a synergistic manner.

We are recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Isolo, Mushin, Ijesha – Lagos
Employment Type: Full-time

Job Description

  • Listen to customers’ concerns, issues and questions
  • Resolve customers’ concerns and answer customers’ questions to your best ability
  • Maintain a positive attitude and calmly respond to customers’ complaints
  • Recommend possible products to meet the customers’ needs
  • Refer issues and questions to managers if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

  • Candidates should possess an additional qualification an SSCE, OND, etc.
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets.
  • Reside around Ijesha, Mushin and Isolo its environs.
  • Personable and attentive
  • Strong interpersonal skills
  • Strong verbal communicator

How to Apply
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using the Job Title as the subject of the mail.

Application Deadline 21st September, 2023