Airport Services Agent at Qatar Airways

In a relatively short time, Qatar Airways has grown to more than 140 destinations worldwide, offering unmatched levels of service excellence that have helped excel the award-winning carrier to become best in the world.

Airport Services Agent

Job Id: 2100004T
Location: Lagos – LOS, Nigeria – NG
Category: Cargo & Airport Operations

About the Role

  • We are currently recruiting for Airport Services Agent in Lagos, Nigeria
  • As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling.
  • You will ensure a quality service and adherence to safety policies and security standards.

Specific Accountabilities

  • Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
  • Escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
  • Assisting the Duty Officer in handling company materials and records
  • Liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
  • Ensuring passengers are assisted smoothly through airport facilities
  • Performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
  • Supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
  • Organizing check-in counters and coordinating documentation issues.

Be part of an extraordinary story:

  • Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.
  • You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.
  • You have the chance to be a part of our future, and build the life you want while being part of an international community.
  • Our best is here and still to come.
  • To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
  • Together, everything is possible.

Qualifications
The successful candidate will have:

  • High School qualification
  • Minimum of 2 years of job-related experience required with at least 1 year of relevant experience in Airline/ Travel Industry/ Hospitality Institute.
  • Excellent communication skills with fluency in English language.
  • High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
  • High level of computer literacy
  • Excellent customer focus and service delivery.
  • Good interpersonal skills and strong team orientation.

How to apply

Interested and qualified? Go to Qatar Airways on careers.qatarairways.com to apply

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