Admin, Banking & Finance,Marketing

Team Lead, International Payment and Remittance Manager at Providus Bank Plc

Providus Bank Plc is a Personal and Private commercial bank in Nigeria with strength in IT infrastructure and digital channels to support fin-techs and businesses.

We are recruiting to fill the position below:

Job Title: Team Lead, International Payment and Remittance Manager

Location: Lagos
Employment Type: Temporary, Full Time

Job Summary

  • We are looking to hire experienced and talented International Payment and Remittance Manager who will be responsible for developing and managing innovative payment and remittance solutions that facilitate seamless cross-border transactions.
  • The role involves overseeing the entire product lifecycle, from ideation and development to launch and ongoing optimization.
  • Also, the team will collaborate with various internal teams, external partners, and stakeholders to ensure the successful execution and growth of our international payment and remittance products in the Nigerian market.


  • Develop a clear and compelling product vision for international remittance services tailored to the Nigerian market.
  • Identify opportunities for growth, differentiation, and competitive advantage within the remittance space.
  • Align product strategy with the company’s overall business goals and objectives.
  • Conduct market research to gain deep insights into customer behaviors, preferences, and pain points related to remittance services in Nigeria.
  • Analyze competitor offerings, market trends, and regulatory developments to stay ahead in the industry.
  • Benchmarking competition and improving on service standards
  • Collaborate with cross-functional teams, including engineering, design, compliance, and marketing, to define product requirements and specifications.
  • Drive the end-to-end product development process, from ideation to product launch and beyond.
  • Oversee the product lifecycle, regularly updating and enhancing offerings based on customer feedback and market insights.
  • Growing and managing remittance products to achieve set goals.
  • Supervises the Remittance Group and Money transfer helpdesk to ensure branch issues are promptly attended to.
  • Ensure that all remittance products and services adhere to local and international regulatory requirements, including KYC/AML regulations.
  • Stay updated on changes in financial regulations that may impact remittance services in Nigeria.
  • Work closely with legal and compliance teams to implement necessary measures and obtain necessary licenses and approvals.
  • Provide product expertise and support to the marketing team to create compelling product messaging and materials.
  • Foster a culture of innovation, collaboration, and continuous learning within the product team.
  • Relationship management of Money transfer operators.
  • Liaising with all the IMTO’s on all support and business development issues.
  • Ensures the Bank sticks to regulatory provisions of CBN in liaison with Compliance and the IMTOs Compliance departments.
  • Continuously monitor customer feedback and behavior to identify pain points and areas for improvement in the remittance process.
  • Work with user experience (UX) and user interface (UI) teams to optimize the customer journey and deliver an exceptional user experience.
  • Facilitate training and hands on support for regions/branches to enhance efficiency.
  • Establish key performance indicators (KPIs) to measure the success of remittance products and track their performance over time.
  • Use data analytics to make data-driven decisions and optimize product features and marketing efforts.
  • Improving existing process to enhance efficiency in service delivery.
  • Collaborate with the marketing team to develop effective go-to-market strategies for new product launches and feature updates.


  • Minimum of Bachelor’s Degree in Business, Marketing, Management, or related field
  • Should currently be within the Banking Officer (BO) – Assistant Manager (AM) grade level.
  • A Master’s Degree is an added advantage.
  • Minimum of 5 years of experience as an International Payment and Remittance Manager in the financial sector.


How to Apply
Interested and qualified candidates should:
Click here to apply

Closing date: Not specified