Customer Experience Representative Job at Oriki Group - Apply Today

-

Customer Experience Representative Job at Oriki Group – Apply Before March 21, 2026

Oriki Group is a leading multi-channel organization operating in the spa, farm-to-skin retail, and wholesale amenity sectors for spas, hotels, and airlines. With a commitment to high-quality products and exceptional customer service, Oriki Group seeks a dedicated professional to join its team as a Customer Experience Representative across multiple Lagos locations.

Job Overview

  • Job Title: Customer Experience Representative
  • Locations: Victoria Island, Lekki, Ajah, Ikeja, and Surulere – Lagos
  • Employment Type: Full-time
  • Industry: Customer Service, Retail, Spa & Hospitality
  • Application Deadline: March 21, 2026

Role Summary

The Customer Experience Representative is responsible for providing excellent client service, managing bookings, and promoting Oriki products and services. This role ensures a seamless, professional, and welcoming experience for all clients while supporting operational efficiency and sales growth.

Key Responsibilities

Customer Operations

  • Deliver friendly and professional customer service across all interactions.
  • Monitor and adhere to appointment schedules to ensure timely service.
  • Welcome clients warmly and thank them upon departure.
  • Advise clients on products and services, providing suitable recommendations.
  • Participate actively in team meetings and support new team member onboarding.
  • Maintain high standards of hygiene, appearance, and professional conduct.
  • Report any client issues promptly to management.

Spa Management

  • Complete daily cleaning and sanitation tasks per company standards.
  • Ensure security and safety by properly locking doors and switching off equipment at the end of the day.
  • Maintain operational equipment and front-desk devices.

Sales & Product Promotion

  • Promote and recommend Oriki products and services to clients.
  • Record sales accurately and assist with daily retail reporting.
  • Maintain visually appealing and stocked retail shelves.
  • Upsell and cross-sell during appointments and in-spa interactions.
  • Maintain comprehensive product knowledge to respond confidently to client inquiries.

Professional Appearance

  • Adhere to uniform and professional dress code standards.
  • Maintain top-level personal hygiene and grooming.
  • Present a polished, professional image to all clients.

Salary Information

Salary: Not stated in the official job announcement. Compensation is expected to align with industry standards for customer service and retail roles in Lagos.

Application Deadline

Applications close on March 21, 2026.

How to Apply

Qualified candidates should send their CV via email, using the job title as the subject line, to:

Apply to Oriki Group – Customer Experience Representative

Career Tips for Customer Experience Professionals

  • Develop strong interpersonal skills: Communication and friendliness are key to client satisfaction.
  • Stay product-informed: Deep knowledge of services and products builds client trust and increases sales.
  • Master time management: Efficiently managing appointments improves operational flow.
  • Upselling and cross-selling: Suggesting relevant products/services can boost revenue.
  • Maintain a professional image: Grooming, attire, and conduct matter in client-facing roles.

Explore More Customer Service & Retail Jobs

Discover additional verified opportunities in Lagos and across Nigeria:

Latest Customer Service & Retail Jobs

Comments

Post a Comment

Popular posts from this blog

Latest US Embassy and Consulate Jobs in Nigeria Today

-
The U.S. Mission to Nigeria, which includes the U.S. Embassy in Abuja and the Consulate General in Lagos, regularly recruits qualified candidates to support its diplomatic and operational functions. For job seekers searching for jobs in Nigeria today , the U.S. Embassy and Consulate provide opportunities across various professional fields including administration, consular services, facilities management, human resources, political/economic analysis, and community engagement. Below are the latest U.S. Embassy and Consulate jobs in Nigeria currently open for application: 1. Consular Associate (Abuja & Lagos) The U.S. Mission is hiring Consular Associates to support different consular sections, including American Citizen Services (ACS), Nonimmigrant Visas, Immigrant Visas, and Fraud Prevention. The role involves providing consular services, visa processing, and assisting in investigations. 2. FAC Residential Coordinator (Abuja) This position works directly with the Facility M...
Read more

Top Graduate Jobs in Nigeria Today – Apply Now!

-
Are you a recent graduate searching for graduate jobs in Nigeria today ? Whether you are looking to kickstart your career with a reputable multinational or gain specialized training to boost your professional profile, we’ve curated a list of exciting job opportunities currently open in Nigeria. From globally recognized organizations to fast-growing consulting firms, these roles offer career development, exposure, and competitive compensation. 🔹 TotalEnergies Young Graduate Program 2025 TotalEnergies is offering an incredible opportunity for young Nigerian graduates through its Young Graduate Program. This program is designed to groom fresh graduates through a 6–18 month assignment combining both local and international exposure. It targets graduates in Engineering, Marketing, Finance, and related fields. Ideal for: Graduates seeking global corporate experience. 🔹 United Nations OHCHR Indigenous Fellowship Programme 2026 (Fully Funded) The OHCHR Indigenous Fellowship Programme by ...
Read more

Latest Jobs in Nigeria Today: Banking, NGO, Energy & More Openings

-
If you are currently searching for job vacancies in Nigeria today , here is a comprehensive roundup of new openings across reputable organizations. These roles cut across multiple industries including finance, manufacturing, health, energy, and international development, offering career opportunities for both experienced professionals and individuals looking to advance their careers. Program Coordinator at Enyimba Economic City (EEC) Enyimba Economic City is hiring a Program Coordinator to oversee project implementation and support development initiatives. The successful candidate will coordinate activities, manage resources, and ensure that projects are delivered on schedule. This role is ideal for professionals with strong organizational skills, experience in program management, and a passion for driving socio-economic growth. Technical Specialist (Food Fortification) at Helen Keller International (HKI) Helen Keller International, a leading global health organization, is seeking ...
Read more