Current Jobs at United Nations High Commissioner for Refugees (UNHCR)

United Nations High Commissioner for Refugees (UNHCR) was created in 1950, during the aftermath of the Second World War, to help millions of Europeans who had fled or lost their homes. We had three years to complete our work and then disband. Today, over 65 years later, our organization is still hard at work, protecting and assisting refugees around the world.

We are recruiting to fill the positions below:

Job Title: Administrative Officer
Job ID: 25978
Location: Maiduguri, Borno
Salary Grade: P3
Hardship Level: E
Family Location Type: Non-Family

Organizational Setting and Work Relationships

  • The Administrative Officer is responsible for the implementation of general administrative and resource management tasks as delegated by the supervisor. S/he will work with an oversight from the supervisor, who will provide general guidance and work plans for identifying work priorities and appropriate approaches; work is controlled for meeting expected results.
  • S/he will establish and maintain efficient administrative control mechanisms to ensure compliance with UN administrative, financial and human resources rules and procedures. Contacts on administrative/budgetary related issues are mainly with Sections/Units/Offices within the organization both at HQ and in the Field and with local suppliers/services to ensure provision of services and resolution of difficult problems.
  • The incumbent will maintain frequent external contacts with counterparts in other organizations or at working level in national Governments on issues of importance to Organization¿s programmes. He/she acts as adviser or representative of the Organization with authority to discuss problems and seek common ground on which to recommend solutions based on predetermined guidelines provided by higher authority.
  • The incumbent may directly supervise local staff.

Duties

  • Contribute to the provision of resources (human, material and services) necessary to support the day-to-day activities of the staff in the office.
  • Monitor the day-to-day personnel and administrative operations of the office.
  • Provide advice on personnel and administrative policies and procedures.
  • Liaise with Government and other external actors in providing vital supportive services (i.e. processing of residency, visas, tax exemptions, etc.).
  • Attend inter-agency and other meetings, with specific focus on general administration, staff safety and  human resources issues (i.e. common  services), when requested.
  • Implement processes and procedures to improve and strengthen internal controls in line with UNHCR rules and regulations.
  • Coordinate the preparation of staffing and administrative budget requirements for the office.
  • Participate in a competitive procurement process for selecting, awarding and issuing local contracts, in line with UNHCR regulations, rules and procedures.
  • Manage contracts for the premises, cleaning and security services, and other services as and when required.
  • Serve as a member of the Local Contracts Committee (LCC).
  • Undertake missions to field locations to review administrative arrangements and make appropriate recommendations as required.
  • Provide guidance and oversight on processes related to the mission travel of staff.
  • In the absence of an HR Officer, prepare recruitment, appointments and administrative formalities concerning local staff.
  • Review and approve the settlement of employee entitlements including DSA, local salaries and the Medical Insurance Plan (MIP).
  • Coordinate training and capacity-building activities to staff in administrative related areas.
  • In coordination with Human Resources and Field Security, undertake periodic reviews to ensure that the Office premises are set up and staff accommodation are managed in line with the organizational policies and any related issues are brought to the attention of DHR.
  • Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level:

  • For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education:

  • Accounting; Public or Business Administration; Economics; or other relevant field. Field(s) of Education marked with an asterisk* are essential)

Relevant Job Experience
Essential:

  • At least 2 years of relevant work experience in an intergovernmental organization (United Nations or similar). Good knowledge of United Nations administrative and human resources rules and procedures. Excellent computer skills, in particular in MS Office applications.

Desirable:

  • Completion of relevant UNHCR learning programme.

Functional Skills:

  • AD Field Administration
  • Managing Office Facilities and Assets
  • RM – Resource Management
  • Funds Monitoring/Cash management
  • UN-UNHCR Financial Rules and Regulations and Procedures
  • GB-Building Management
  • SC-Purchasing Contracting
  • SC-Inventory
  • SC-Vehicle Management (Functional Skills marked with an asterisk* are essential)

Language Requirements:

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

  • C001L3 Accountability – Level 3
  • C002L3 Teamwork & Collaboration – Level 3
  • C003L3 Communication – Level 3
  • C004L3 Commitment to Continuous Learning – Level 3
  • C005L3 Client & Result Orientation – Level 3
  • C006L3 Organizational Awareness – Level 3
  • M002L3 Managing Performance – Level 3
  • M003L3 Judgement and Decision Making – Level 3
  • M005L3 Leadership – Level 3
  • M006L3 Managing Resources – Level 3
  • X008L3 Stakeholder Management – Level 3

How to Apply
Interested and qualified candidates should:
Click here to apply

Job Title: Supply Officer
Job ID: 25979
Location: Maiduguri, Borno
Salary Grade: P3
Hardship Level: E
Family Location Type: Non-Family

Organizational Setting and Work Relationships

  • The Supply Officer supports the supply activities at global, regional or country operations level. The position may be located at Headquarters (within DESS), in a Regional Bureau or in a Country Office. In the Bureau the incumbent normally reports to the Senior Supply Officer or the Senior Operations Coordinator.
  • In the Country Operation s/he normally reports to the Senior Supply Officer or the Head of Office, as appropriate. The incumbent maintains contact with other UN agencies, NGOs, government partners and commercial contractors to facilitate supply activities operations. The incumbent may directly supervise professional and general service staff in the office. As and when required, the incumbent will provide support to other units under the respective area of responsibility.
  • S/he will ensure effective supply chain that enables the office to meet the needs of persons of concerns as well as timely delivery of quality goods and services to persons of concern.
  • Further, the incumbent will create/maintain a supply chain infrastructure that is robust and flexible enough to accommodate the needs of the operation and that enables timely emergency responses, along with effective partners to support supply activities. The incumbent will also create/maintain offices’ supply chain optimised and aligned with the operations’ evolving needs and management systems.
  • The incumbent maintains impartial, ethical and customer-oriented relations with suppliers and Partner organizations; exchanges information with counterparts in other UN agencies, and International Organisations within the limits established by UN /UNHCR Procurements Rules and assists with joint procurement actions if, as and whenever necessary.
  • The incumbent will support the coordination of the delivery of assistance from the regional warehouse, if applicable. S/he will liaise with SMS staff who manage the Global Stockpiles and who manage the Global Asset and Fleet Management, if and as required. In addition, the incumbent will coordinate with SMS regarding policies, overall planning and management of resources that have an impact on Supply or where Supply has an impact on other parts of the operation.
  • In the Bureau the function extends to capacity-building, coaching and guidance on policy and operational issues to ensure compliance with UNHCR procurement, logistics and asset management rules and regulations; as well as support supply planning, implementation, reporting and statistics. The Supply Officer, being part of the Bureau Supply team will, take on the role of supporting, analysing and coaching the supply functions at Country Operation levels.
  • The Supply Officer will primarily focus on supporting the sourcing/procurement aspects of the supply function, as Bureau remains a procurement-prone region requiring a sound level of risk management tools. In complex and challenging operational environment, an excellent procurement expertise will then be required to mainstream UN procurement principles as well as UNHCR internal policies throughout the region. This would include to ensure that each country operation can maintain an effective and compliant supply chain that enables the office to meet the needs of persons of concerns as well as timely delivery of quality goods and services to persons of concern.
  • Furthermore, the incumbent will be part of the reviewing team of the Regional Committee on Contracts which has been established to approve cases at a higher threshold than the Local Committee on Contracts. The Supply Officer will assist Country Operations on how to create/maintain a supply chain infrastructure that is robust and flexible enough to accommodate the needs of the operation and that enables timely emergency responses, along with effective partners to support supply activities.
  • S/he will also have a large responsibility on capturing, analysing and reporting the information from the different Country Operations of the Bureau. This would require strong interaction and coordination in addition to an excellent knowledge of UNHCR tools (MSRP, Focus) and data analysis.

Duties

  • Analyse the existing infrastructure and ensure that it is optimally aligned with the operational needs.
  • Support all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance, warehousing, asset and fleet management in the operation.
  • Support the procurement process to ensure timely, cost-effective and adequate delivery of commodities and services to support operational needs.
  • Contribute to the development of relevant contacts and build constructive relations with government authorities, implementing partners, UN agencies and others, to foster mutual cooperation for the timely delivery of relief items avoiding bottlenecks.
  • Adapt standard supply chain structures to the local environment that are consistent with the operational needs.
  • Guide the office should they need additional office space or extensions to their office leases, lease hold improvements or other construction. Carry out the procurement aspect of the establishment of office leases or extensions.
  • Assist in the coordination with CBI stakeholders the design and implementation of the market assessment and market monitoring to determine if CBI is option. Carry out the procurement action to contract Financial Service Providers (FSP).
  • Establish and maintain an efficient and skilled workforce that is capable of supporting on-going operations.
  • Support the Identification of partners for supply chain projects based on objectives, priorities, strengths and resources of the Partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.
  • Participate in Identifying, assessing and selecting vendors based on their capability for delivering commodities and services. Maintain vendor and item master databases.
  • Implement effective asset and fleet management that regularly monitors the asset/fleet pool, increases efficiency safeguards the investment of the organisation.
  • Analyse the quality of commodities and services delivered in relation to the needs of the location and established quality standards.
  • Support the coordination activities of Partners and/or contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
  • Maintain an up-to-date overview of the location’s supply chain capacity and preparedness, as well as, that of its partners to ensure that adequate capacity exist also to cover emergencies.
  • Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making
  • Implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
  • Resolve difficulties in the local supply chain by finding solutions to problems and bottlenecks, and provide regular reports on supply chain activities, the status of requests and the availability of items in the supply chain.
  • Disseminate, promote commitment to and monitor compliance with UNHCR’s global policies, standards and guidance on supply chain management.
  • Ensure effective information flow in the supply chain and adapt process and documents to the prevailing environment.
  • Depending on the size of the operation act as ex-officio in the LCC Review and clear procurement cases for the relevant procurement authority.

In the Regional Bureaux:

  • Support Country Operations on how to implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
  • Ensure that global Supply policies are understood by all Supply teams in the region by offering summaries and relevant interpretations in the regional context.
  • Seek opportunities for regionalizing and streamlining Supply operations where operational advantage can be achieved
  • Track the progress of specific periodic operations and provide guidance that ensures timely implementation.
  • Organize and deliver training at regional level in the different Supply functions such as procurement, logistics, asset and fleet management.
  • Assist in coaching and advising individuals or Supply teams as requested.
  • Track global Supply KPIs for the region and devise regional ones as required.
  • Monitor all periodic Supply exercises such as monthly reconciliations, quarterly physical inventory exercises, and year-end accounts closure procedures and ensure that they are implemented throughout the region.
  • Regularly visit country operations and their Supply teams including visits to camps and other operational sites, provide oversight and support within the operational context.
  • Assist in providing a diagnostic on MSRP management reports for country operations, and coordinating with the Regional Supply Coordinator for necessary follow-up to ensure that data, in particular stocks accurately and completely reflect the reality in the warehouses.
  • Support the revision of country financial reports and work with the Country Operations Supply Team leaders to address red areas relating to Supply aspects of operations.
  • Ensure that country needs assessment plans are established, combine them into regional procurement plans and monitor their timely implementation and changes based on operational needs.
  • Monitor and advise operations on import and customs clearance (as required) to resolve and ensure bottlenecks a smooth flow of goods to the operations.
  • Ensure coordinated emergency deployments of staff in consultation with SMS to countries in the Bureau.
  • Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level:

  • For P3/NOC 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

  • Supply Chain Management;
  • Business Administration;
  • International Commerce;
  • Engineering; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

  • Certificate from Chartered Institute of Purchasing & Supplies, e.g. CFIPS, CMIPS, MCIPS (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:

  • Proficient knowledge of logistics/supply systems with proven experience at previous work positions, preferably UN. Good working knowledge and experience in handling contract issues in the context of UN policies and standards. Experience in contract negotiations; ability to provide technical guidance to subordinate staff; ability to plan and organise work assignments, often under close deadlines. Proven ability to deal with multiple tasks with speed, in a courteous and service oriented manner. Proven ability to manage a team.
  • Desirable:
  • Database management skills and experience and working knowledge of ERP systems, ideally of UNHCR’s MSRP Supply Chain Module would be an advantage.
  • Strong interpersonal and negotiation skills to deal with persons of different cultural and educational backgrounds. Technical knowledge of types of services, supplies and goods purchased by UNHCR for Headquarters, Regional and Field Offices would be an advantage.
  • Relevant training, such as CIPS, or other public procurement trainings. Knowledge of UN and UNHCR Financial Regulations and Rules relating to procurement and UNHCR Chapter 8. Aviation services knowledge for movements of goods/passengers.

Functional Skills:

  • UN-UN/UNHCR Administrative Rules, Regulations and Procedures;
  • SC-UNHCR Procurement Rules and Procedures;
  • SC-Supply Chain planning and strategy development;
  • DM-Database Management;
  • MG-Negotiation (Functional Skills marked with an asterisk* are essential)

Language Requirements:

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

  • C001L3 Accountability Level 3
  • C002L3 Teamwork & Collaboration Level 3
  • C003L3 Communication Level 3
  • C004L3 Commitment to Continuous Learning Level 3
  • C005L3 Client & Result Orientation Level 3
  • C006L3 Organizational Awareness Level 3
  • M001L3 Empowering and Building Trust Level 3
  • M006L3 Managing Resources Level 3
  • M003L3 Judgement and Decision Making Level 3
  • M002L3 Managing Performance Level 3
  • X001L3 Analytical Thinking Level 3
  • X005L3 Planning and Organizing Level 3
  • X008L3 Stakeholder Management Level 3

How to Apply
Interested and qualified candidates should:
Click here to apply

Job Title: Associate Information Management Officer
Job ID: 25972
Location: Maiduguri, Borno
Salary Grade: P2
Hardship Level: E
Family Location Type: Non-Family

Organizational Setting and Work Relationships

  • The UNHCR Data Transformation Strategy 2020-2025 envisions that by 2025 UNHCR becomes a trusted leader on data and information related to refugees and other persons of concern, thereby enabling actions to protect and to empower persons of concern.
  • The Strategy stipulates investing in four complementary priority areas: data management and governance; information systems; capacities and skill development; and culture for evidence-informed decision-making. The strategy envisages data and information management functions in UNHCR carried out in a complementary and inter-linked manner between Headquarters Divisions and Services, Regional Bureaux, Country Operations and key external partners, including persons of concern.
  • Under the direct supervision of the (Snr) DIMA Coordinator/Deputy Director/Head of Service/Deputy Representative or other IM staff or designated manager, the Associate Information Management Officer supports data and information management activities in the relevant country  and regional offices.
  • They are part of a team of data and information management staff (depending on office configuration) and support coordination among staff working on information and data management activities and liaison with Headquarters/Region/Country on data related issues.
  • Information and data management staff are responsible for coordinating, planning and delivering on data and information activities for all UNHCR operational contexts, responses and populations of concern, including providing coordination and leadership in partnerships on data with all stakeholders – including persons of concern.
  • They serve the entirety of UNHCR staff and activities, including protection, programme, operations, external relations and executive management for evidence-informed planning, advocacy, and coordination. They are key in ensuring multi-stakeholder, multi-sector, and multi-country activities are provided with robust and meaningful data and information to support planning, funding and advocacy efforts. This includes both internal and external assessments, regional and country-based planning and monitoring activities such as the COPs, CRRF, RRPs, HNOs, HRPs, and Cluster Plans.
  • Information and data management covers the assessment, design, implementation and evaluation of data and statistical related activities. This includes assessment of the information landscape; definition of information and data needs; design of data and information activities, including data collection, analysis, storage and dissemination; implementation of data and information management activities; and monitoring and evaluation of data management activities.
  • The focus is largely operational data along with financial and HR data related to assessment, planning, monitoring and evaluation. This is the data, information and analysis needed to deliver robust and comprehensive assessments and evaluations, and to support results-based planning, monitoring and reporting implemented by UNHCR and by its partners.
  • Depending on if they are located in HQ, regional or country offices, the role of the data and information management staff is to provide the necessary quality assurance and technical support for the full range of the data and information management and analysis activities to countries and regional offices; to ensure these process are in accordance with technical standards for data and information management; and to undertake regional or country data and information management (definition, collection, analysis, storage and dissemination) activities.
  • In addition they are responsible for coordinating HQ and external support to the country and regional offices, to liaise with relevant bodies on relevant data and statistical matters; to monitor the quality of data and information management activities in country/regional or HQ; to design and implement global, regional or country-based data strategies and systems; to ensure data and information activities are implemented in according with data privacy policies, global data sharing agreements and data protection regulations; to communicate the status, value and importance of data; to provide the data, information and analysis needed for global analysis; and to identify risks and opportunities based on insights derived from data.

Duties
Coordinate data and information management activities:

  • Participate in the data and information management team and activities.
  • Contribute to the design and implement data strategies and systems.
  • Assist the data team and others communicate the status, value, and importance of data.
  • Support the collection, storage, management and protection of data.
  • Support consolidation of data systems, including the interoperability of operational data and systems.
  • Ensure consistency of data and results for country, global and regional analysis, including cross border analysis and response.
  • Support the coordination with HQ, external and regional partners on data and information management efforts
  • Take part the relevant IM network (internal and external) on refugee. IDP, etc and related issues.
  • Support data security, data protection and responsible data-sharing.

Support offices with data and information management:

  • Support the analysis of primary and secondary data for interpretation and evidence-informed decision making.
  • Support the monitoring of data and information management activities in offices for integrity, veracity, reliability and credibility and compliance with policies.
  • Provide technical and training support to operations.
  • Support assessments and situational analysis process with analytical frameworks, data collection, and analysis (standards, methodologies).
  • Support planning process (standards, methodologies) with data and statistical analysis and quality assurance on Theories of Change and indicators.
  • Support monitoring by providing quality assurance to the monitoring methodologies, data collection and analyses.
  • Review and assess country or region-specific data systems and needs; provide recommendations to regional bureau.

Undertake data and information management activities at the Global/Regional/Country level:

  • Help consolidate data and information for country, regional and global analysis.
  • Undertake data management activities (definition of needs, data collection, analysis, storage and dissemination)
  • Support analysis for comparative country, regional and global analysis, including political and socio-economic trends.
  • Take part in planning processes (COPs, regional RRP, regional migration response plans, etc.).
  • Support cross-country assessment and situational analysis, such as in regional RRP situation or COP.
  • Support the analysis of trends concerning changes at the outcome and impact levels.
  • Develop information management products such as indicators, templates, maps and dashboards.
  • Help ensure data is curated and stored in data registries and libraries in accordance with standards.
  • Undertake geospatial and statistical analysis.
  • Provide population movement tracking systems and other population data systems.
  • Support web-based data portals.
  • Support solutions for meeting `communication with communities¿ information and data needs.

Work in close collaboration with:

  • All staff to further data literacy and assist in interpretation the data;
  • Registration staff regarding the use of individual and personally identifiable data collected or managed by UNHCR;
  • Programme staff on the data and information aspects of assessment, targeting and monitoring (three most data driven aspects of the OMC);
  • Cluster coordinators and partners on data and information needs in UNHCR-led cluster operations, including HNO and HRP processes.
  • Inter-agency staff on the development, coordination and monitoring of country and/or regional responses plans;
  • Protection staff on the design, implementation and analysis of protection and case monitoring systems;
  • Operations coordinators and reporting officers on the design and delivery of data and information management products for internal and external consumption;
  • Sectors technical experts on the methodologies, formats, storage and dissemination of sectoral data and information, including cross sector analysis.
  • Senior management to understand and serve their information and knowledge needs.
  • Perform other related duties as required.

Minimum Qualifications
Years of Experience / Degree Level:

  • For P2/NOB – 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education:

  • Social Science;
  • Statistics;
  • Information Management;
  • Physical Science;
  • Economics;
  • Data Science;
  • Geography;
  • GIS;
  • Engineering;
  • Demography;
  • Computer Science; or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses:

  • Not specified (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:

  • Experience with data sharing, data management and data analysis to support policy formulation and implementation.

Desirable:

  • Knowledge of national and international statistical systems; knowledge of international protection, human rights and international humanitarian law; experience in data collection and analysis in field situations; knowledge of GIS and geospatial systems and techniques.

Functional Skills:

  • DM-Data collection methodologies;
  • DM-Data Management;
  • DM-Database Design & Development;
  • MS-Data Collection Analysis;
  • DM-Metadata Creation & Management;
  • MS-Statistics Analysis
  • DM-Open Source Software & Data;
  • DM-Population census and econometrics;
  • DM-Protection Data Management Systems;
  • DM-ArcGIS (Geographic SP-Topographic Surveying Information System);
  • SP-Mapping Software;
  • DM-Cartographic Skills;
  • SP-Design tools such as Global Positioning System (GPS)
  • PR-Cluster Information Management Tools, Resources and Approaches;
  • PG-Needs Assessment and Response Analysis;
  • DM-Data governance, quality assurance and preservation
  • DM-Data Interoperability
  • DM-Data science methodologies
  • DM-Development of and revision of data standards
  • DM-Qualitative data analysis
  • DM-Quantitative data analysis (Functional Skills marked with an asterisk* are essential)

Language Requirements:

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.    

Position Competencies:

  • C001L2 – Accountability Level 2
  • C002L2 – Teamwork & Collaboration Level 2
  • C003L2 – Communication Level 2
  • C004L2 – Commitment to Continuous Learning Level 2
  • C005L2 – Client & Result Orientation Level 2
  • C006L2 – Organizational Awareness Level 2
  • M001L2 – Empowering and Building Trust Level 2
  • M006L2 – Managing Resources Level 2
  • M003L2 – Judgement and Decision Making Level 2
  • M002L2 – Managing Performance Level 2
  • X001L2 – Analytical Thinking Level 2
  • X002L2 – Innovation and Creativity Level 2
  • X003L2 – Technological Awareness Level 2

How to Apply
Interested and qualified candidates should:
Click here to apply

Job Title: Senior Protection Cluster Coordination Officer
Job ID: 25971
Location: Maiduguri, Borno
Salary Grade: P4
Hardship Level: E
Family Location Type: Non-Family

Organizational Setting and Work Relationships

  • In complex humanitarian emergencies and natural disasters where UNHCR is designated as the Protection Cluster Lead Agency under the Cluster Approach, the position of Senior Protection Cluster Coordination Officer performs a dedicated coordination, strategy development and advocacy function.
  • The Senior Protection Cluster Coordination Officer reports directly to the UNHCR Representative who has final accountability for the performance of UNHCR as Cluster Lead Agency. At the same time, the incumbent effectuates UNHCR’s commitment to work within the framework of the Inter-Agency Standing Committee (IASC) and the Cluster Approach.
  • The UNHCR Protection Cluster Lead Agency functions, embodied in the role of Senior Protection Cluster Coordination Officer, are critical in ensuring UNHCR¿s leadership within a diverse protection community. The Senior Protection Cluster Coordination Officer is expected to discharge UNHCR’s lead role in the Protection Cluster and to impartially represent the interests of the members of the Protection Cluster, including the provision of active support, as applicable, to sub-clusters or working groups of the Cluster which may be coordinated by other Agencies.
  • As a result, the Senior Protection Cluster Coordination Officer leads an inter-agency team in an environment that requires high standards of accountability and demonstrable leadership, coordination, negotiation and conflict resolution skills, and in which the principles of partnership and collaboration are essential.
  • The Senior Protection Cluster Coordination Officer represents the Protection Cluster in Inter-Cluster Coordination mechanisms. The Senior Protection Cluster Coordination Officer advocates for protection mainstreaming in the humanitarian response, leads the mainstreaming of early recovery activities in the Protection Cluster, and spearheads the integration of cross-cutting issues into the work of the Protection Cluster, especially age, gender and diversity.
  • The Senior Protection Cluster Coordination Officer works closely with and/or directly supervises a multi-functional UNHCR Protection Cluster Support team, including, but not limited to, the areas of information management, needs assessment, profiling, registration, reporting and advocacy.

Duties

  • Chair cluster meetings and represent the Protection Cluster in meetings with sectoral and external partners, authorities and other relevant interlocutors.
  • Issue reports and make advocacy statements on behalf of the Protection Cluster.
  • Make decision over format and frequency of meetings, designation of focal points and the establishment of sub-groups/working groups and ad hoc/task-related bodies for specific issues.
  • Negotiate with the Humanitarian Coordinator/Resident Coordinator, the Humanitarian Country Team and cluster members the prioritization and inclusion of project proposals and common funding criteria for inclusion in inter-agency funding appeals.
  • Allocate financial and other resources within the Protection Cluster, when required, such as regarding Central Emergency Response Fund (CERF) or Common Humanitarian Funds (CHF). Perform other related duties as required.

Strategic Direction:

  • Ensure that the protection response is driven by a Protection Cluster strategy developed in a consultative process with external partners and is integrated into the Humanitarian Country Team¿s common humanitarian action plan.
  • Convene and facilitate meetings in line with the Principles of Partnership, ensuring that cluster meetings are consultative and results oriented.
  • Ensure coordination with government counterparts and other relevant authorities.
  • Lead the design of transition strategies for the Protection Cluster: facilitate the development of a strategy for the cluster ensuring proper linkages with disaster risk reduction, relief, and recovery and development efforts.

Needs Assessment and Resources Mobilization:

  • Lead, coordinate and conduct within the Protection Cluster or at Inter-Cluster level protection needs assessments, including participatory assessments of affected populations.
  • Provide strategic direction to development of common funding criteria, resource mobilisation and prioritization within the Protection Cluster for inclusion in Consolidated Appeals and pooled funds processes; Establish mechanisms for accountable and transparent financial resource allocation within the cluster.

Capacity Development:

  • Coordinate the delivery of protection training activities for Protection Cluster members, other local partners, and relevant authorities.
  • Coordinate initiatives to build the protection capacity of the national and local government, partners and civil society.

Standards Setting:

  • Ensure adherence to IASC standard operating procedures for IDP profiling.
  • Coordinate the integration of cross-cutting issues in the work of the Protection Cluster, including any work developed by sub-clusters or working groups.
  • Ensure adherence of Protection Cluster activities to Guidelines on Age, Gender and Diversity Mainstreaming.
  • Through Cluster-wide consultative processes, provide input into the development of global protection policy and standards led by the Global Protection Cluster.

Information Management:

  • Facilitate reporting and information sharing within the Protection Cluster and at the inter-cluster level.
  • Ensure that the Protection Cluster has a functional information management strategy and mechanism.
  • Ensure that the Protection Cluster produces regular updates and briefing notes on the protection concerns in the affected population, response activities, challenges and recommendations.

Advocacy:

  • Identify core advocacy concerns for the Protection Cluster through a consultative process: develop joint cluster/ inter-cluster initiatives to ensure regular and consistent advocacy.
  • Ensure a consistent interpretation and application of international law and related UNHCR and IASC legal standards and protection policies.
  • Ensure the Protection Cluster¿s adherence to international human rights instruments, the Guiding Principles on Internal Displacement as well as other relevant international and regional instruments; in cooperation with the Humanitarian Country Team support local interventions when violations of international protection standards and principles occur.
  • Promote and strengthen national legislation relevant to internal displacement and durable solutions

Education & Professional Work Experience
Years of Experience / Degree Level:

  • For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education:

  • Law; Human Rights; International Relations or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses:

  • CCCM Cluster Coordination;
  • HCR Coordination Lrng Prog;
  • HCR Management Lrng Prg;
  • HCR Protection Learning Prg;
  • Emergency Mgmt Workshop;
  • Tri-Cluster Knowl/Coord Skills;
  • Prot in NaturalDisaster Situat;
  • (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:

  • 9 years of previous work experience preferably in working with Protection Cluster, IDP Operation or Country Operations applying the Cluster Approach.

Desirable:

  • Not specified.

Functional Skills:

  • PR-Country Operations applying the Cluster Approach;
  • PR-Refugee Issues;
  • PR-Protection Cluster; (Functional Skills marked with an asterisk* are essential)

Language Requirements:

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

  • C001L3 – Accountability – Level 3
  • C002L3 – Teamwork & Collaboration – Level 3
  • C003L3 – Communication – Level 3
  • C004L3 – Commitment to Continuous Learning – Level 3
  • C005L3 – Client & Result Orientation – Level 3
  • C006L3 – Organizational Awareness – Level 3
  • M001L3 – Empowering and Building Trust – Level 3
  • M002L3 – Managing Performance – Level 3
  • M006L3 – Managing Resources – Level 3
  • M005L3 – Leadership – Level 3
  • M003L3 – Judgement and Decision Making – Level 3
  • M004L3 – Strategic Planning and Vision – Level 3
  • X007L3 – Political Awareness – Level 3
  • X001L3 – Analytical Thinking – Level 3
  • X008L3 – Stakeholder Management – Level 3

How to Apply
Interested and qualified candidates should:
Click here to apply

Job Title: Senior Protection Officer
Job ID: 25997
Location: Maiduguri, Borno
Salary Grade: P4
Hardship Level: E
Family Location Type: Non-Family

Organizational Setting and Work Relationships

  • In the Bureaux, the Senior Protection Officer works under the direct supervision of the Bureau Deputy Director or Head of Bureau Protection Service or Senior Protection Coordinator. In the Field, the incumbent normally reports to the Representative, Deputy or Assistant Representative (Protection) or Head of Sub Office as appropriate.
  • The incumbent has direct supervisory responsibility for protection staff whose work may include RSD, community-based protection, registration, resettlement, internal displacement, complementary pathways, and education, among other areas. In HQ, the incumbent may report to a Chief of Section or Deputy Director and may lead a Unit and/or supervise other protection staff.
  • The incumbent acts as a key advisor to senior management and leads the development of a comprehensive protection strategy under the area of responsibility (AoR). S/he represents the Organization to authorities, UN sister agencies, partners and other stakeholders on protection policy and doctrine.
  • The Senior Protection Officer plans, leads and coordinates quality, timely and effective protection responses to the needs of populations of concern under the AoR. This includes ensuring that operational responses in all sectors are shaped in a protection optic, are consistent with and promote respect for relevant international law and UNHCR’s doctrine, mainstream protection methodologies and integrate protection safeguards.
  • Another important element of the incumbent¿s functions is to ensure that persons of concern of all age, gender and diversity groups are involved with the Office in making decisions that affect them, whether in accessing their rights or in identifying and implementing appropriate solutions to their problems. To undertake this role effectively, the incumbent will need to build and maintain effective interfaces with other relevant teams within the operation or the Bureau (including programme; PI and external relations; IM) and with DIP, communities of concern, authorities, protection and assistance partners as well as a broader network of stakeholders who can contribute to enhancing protection and achieving solutions.
  • All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.

Duties

  • Provide technical guidance and support to UNHCR and partners on all protection related issues.
  • Stay abreast of legal, political, social, economic and cultural developments that have an impact on the protection environment.
  • Manage a consultative process with government counterparts, partners and persons of concern to develop and implement a comprehensive protection and solutions strategy addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, persons of diverse sexual orientation and/or gender identities (LGBTI persons), persons living with HIV/AIDS; gender equality and Sexual and Gender Based Violence (SGBV) priorities with regard to these persons.
  • In operations applying the Cluster Approach, ensure the response of the Protection Cluster is grounded in a strategy which covers all assessed and prioritized protection needs of the affected populations.
  • Ensure that the protection strategy is fully integrated into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF) and the Humanitarian Country Team¿s common humanitarian response plan as well as with the implementation of the Global Compact on Refugees and the Three Year Strategy on Resettlement and Complementary Pathways.
  • Promote relevant International, Regional and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct and ensure that all sectors and /or in clusters in applicable operations fulfil their responsibilities in mainstreaming protection.
  • Promote the implementation of the AGD policy, including UNHCR¿s updated commitments to women and girls,  and design, deliver and monitor programmes on an AGD basis to address identified protection needs.
  • Develop, implement and monitor community-based protection strategies and ensure systematic application and integration of participatory and community-based approaches in protection and solutions planning, programming and strategies.
  • Support the establishment of feedback and response systems and the incorporation of feedback received from persons of concern into programme design and adaptation.
  • Guide the operation in the development and implementation of robust prevention, identification, and responses to fraud within protection processes and procedures, including registration, RSD, and resettlement, ensuring the integrity of interventions across all protection activities.
  • Oversee the management of individual protection cases including those on SGBV and child protection.
  • Provide legal advice and guidance on protection issues to internal and external interlocutors; ensure legal assistance is accessible to persons of concern; liaise with competent authorities to ensure the issuance of personal and other relevant documents to persons of concern (including women and others in need of civil documentation in particular birth certificates).
  • As designated Data Protection Focal Point, assist the data controller in carrying out his or her responsibilities regarding the Data Protection Policy (7.2 DPP).
  • Oversee eligibility and status determination in the Operation(s) under the AoR, ensuring compliance with UNHCR procedural standards and international protection principles.
  • Promote and implement strategies and measures to identify, prevent and reduce statelessness.
  • Develop and implement an education plan as part of the protection strategy within the AoR as relevant.
  • Develop and implement a child protection plan as part of the protection strategy within the AoR, ensuring programmes use a child protection systems approach.
  • Monitor and intervene in cases of refoulement, expulsion and other protection incidents through working relations with governments and other partners.
  • Work to safeguard the rights of persons of concerns in the context of mixed movements as relevant.
  • Coordinate the preparation of, implement and oversee Standard Operating Procedures (SOPs) for all protection/solutions activities.
  • Ensure that durable solutions through voluntary repatriation, local integration and where appropriate, resettlement and complementary pathways are sought and provided to the largest possible number of persons of concern including undertaking, supporting, and/or overseeing resettlement and complementary pathways activities, including implementation of the GCR Three Year Strategy.
  • Coordinate the design, implementation and evaluation of protection related programming with implementing and operational partners.
  • Develop and implement a programme of results-based advocacy through a consultative process with sectorial and/or cluster partners.
  • Ensure that the Protection Sector or Cluster has an effective information management component which provides disaggregated data on populations of concern and their problems.
  • Research, collect and disseminate relevant protection information and good practices to enhance protection delivery.
  • Develop the protection capacity of national and local authorities, partners and civil society to assume their responsibilities vis-à-vis all persons of concern through protection training, mainstreaming and related activities.
  • Coordinate capacity-development initiatives for communities and individuals to assert their rights.
  • Advise and capacitate national authorities, relevant institutions and civil society to strengthen legislation and status determination procedures and mechanisms.
  • Perform other related duties as required.

For Positions in Bureaux:

  • Support the Regional Bureau and Country Operations to reflect the protection and solution angle in support of persons of concern with regional processes.
  • Support Country Operations in the development of strategies to build and further develop national asylum/RSD systems with a view to ensuring their fairness, efficiency, adaptability and integrity, favourable protection environment and solutions.
  • Assist UNHCR management at country level to comply with policies and commitment on Protection from Sexual Exploitation and Abuse measures.
  • Support Country Operations and ensure they meet their complementary pathways objectives and resettlement quotas.
  • In close collaboration with DIP, (a) contribute to the development of background and general normative, policy, and legal positions, in compliance with UNHCR’s global protection policies and standards; (b) contribute to the development of strategies at the regional and country level on the usage of law and policy approaches, including legislative and judicial engagement and UN human rights mechanisms and/or regional ones and other protection frameworks, and integrated human rights standards in protection strategies and advocacy; and (c) coordinate and review UNHCR’s country reports to the UN human rights mechanisms.
  • Engage in relevant international and regional fora and forge regional partnerships to advocate for key protection and mandate issues, and engage in cross-cutting protection-related matters, including mixed movement, internal displacement and climate change/disaster-related displacement responses, as well as Statelessness in cooperation with DIP and where relevant RSD.

Education & Professional Work Experience
Years of Experience / Degree Level:

  • For P4/NOD – 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education:

  • Law, International Law, International refugee Law, International Human Rights Law,
  • International Humanitarian Law, Refugee and Forced Migration, Political Sciences  or other relevant field. (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses:

  • Protection Learning Programme RSD-Resettlement Learning Programme Management Learning Programme (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential:

  • Minimum 7 years of relevant professional experience in the area of refugee protection, internal displacement, human rights or international humanitarian law, including experience in working directly with Field Offices.
  • Very good knowledge of International Refugee and Human Rights Law and ability to apply the relevant legal principles, and of UNHCR’s protection strategies and policies.
  • Excellent legal research, analytical skills and drafting.

Desirable:

  • Diverse field experience. Good IT skills including database management skills.

Functional Skills:

  • Protection-related guidelines, standards and indicators
  • International Refugee Law
  • Age, Gender and Diversity (AGD)
  • Sexual and Gender Based Violence (SGBV) Coordination and Projects management
  • Comprehensive Solutions Framework
  • Refugee Coordination Model
  • Inter-Agency Coordination
  • Human Rights Doctrine/Standards
  • International Humanitarian Law
  • Judicial engagement
  • Protection and mixed-movements
  • Internal displacement
  • Climate change and disaster-related displacement
  • Community-based Protection
  • Accountability to Affected people (Functional Skills marked with an asterisk* are essential)

Language Requirements:

  • For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
  • For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
  • For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

Position Competencies:

  • C001L3 – Accountability – Level 3
  • C002L3 – Teamwork & Collaboration – Level 3
  • C003L3 – Communication – Level 3
  • C004L3 – Commitment to Continuous Learning – Level 3
  • C005L3 – Client & Result Orientation – Level 3
  • C006L3 – Organizational Awareness – Level 3
  • M001L3 – Empowering and Building Trust – Level 3
  • M002L3 – Managing Performance – Level 3
  • M006L3 – Managing Resources – Level 3
  • M005L3 – Leadership – Level 3
  • M003L3 – Judgement and Decision Making – Level 3
  • M004L3 – Strategic Planning and Vision – Level 3
  • X005L3 – Planning and Organizing – Level 3
  • X004L3 – Negotiation and Conflict Resolution – Level 3
  • X007L3 – Political Awareness – Level 3

How to Apply
Interested and qualified candidates should:
Click here to apply

Important Information and Notice

  • Before submitting an application, UNHCR staff members intending to apply to this Job Opening are requested to consult the Recruitment and Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15 August 2017.
  • This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
  • The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
  • Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).

Application Deadline  15th April, 2021.

Subscribe For Job Updates via Email :
*NEVER PAY FOR ANY JOB OFFER. LEGITIMATE JOBS DO NOT REQUIRE PAYMENTS*