Voice Product Executive at Airtel

Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers.

Voice Product Executive

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Location: Lagos

Purpose of the Job (Brief)

  • The position is a key role within Nigeria to ensure that Airtel’s voice subscriber growth and revenue growth outpaces the competition.
  • The Role requires deep understanding of consumer behavior, social trends, technology changes, OTT services and trends, revenue generation, project management, solution design and integration and market / consumer requirements. It incorporates a combination of these perspectives to generate business opportunities.

Responsibilities

  • Leverage data and market research to get insights into consumer behavior and preferences and drive future programs and promotions
  • Track usage pattern to devise growth strategies
  • Keep track of customer life-cycle and capabilities to drive ARPU growth
  • Provide customer behavioral analysis
  • Tracking the interaction between paid data and bonus data
  • Provide daily, weekly and monthly product/campaign performance reports and management report
  • Provide support to projects and manage technical development of products.
  • Document and train support teams
  • Determine the relationship between usage & retention and marketing campaigns
  • Determine the factors affecting usage and inactivity trend of voice customers
  • Environmental scanning and report on the relationship between the environmental / competitive activities and usage trend

Skills and Knowledge

  • Bachelor’s Degree in relevant field.
  • 2-3 years’ experience in a marketing position, with a focus on product data analysis.
  • Experience of Telecommunications Industry or FMCG marketing environment will be an added advantage
  • Able to operate in a performance driven organization
  • Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries
  • Excellent Data analysis and Excel skills

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How to apply

Interested and qualified? Go to Airtel on www.linkedin.com to apply

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