Jumia Nigeria is Nigeria’s leading online store where customers can shop for items such as electronics, mobiles, cloths, etc
Job Title: IT Associate
Incumbent gives technical assistance and solving basic user difficulties also resolves questions involving PC’s, peripherals, mobile appliances, office products, electronic mail, Instant messagesetc.
Incumbent should have more than three years’ experience as IT Associate, Help Desk Specialist or related position.
Should be certified in the following MS Windows System Support, Cisco knowledge – LAN / WAN and Wireless.
Should have strong customer service skills
Candidate should have excellent interpersonal skills
Must have good communication skills
Should demonstrate ability to communicate at all level within the organization
Should be able to identify customer challenges easily
Should be able to solve customer challenges quickly
Must be able to transmit related IT information on time
Should be able to identify challenges and bring up suggestions on possible solutions
Must have problem solving skills
Must be analytical minded
Must be a team player
How to apply:
Interested and qualified persons should click here to apply