IT Associate needed at Jumia

Jumia Nigeria is Nigeria’s leading online store where customers can shop for items such as electronics, mobiles, cloths, etc

Job Title: IT Associate

The Position


Incumbent gives technical assistance and solving basic user difficulties also resolves questions involving PC’s, peripherals, mobile appliances, office products, electronic mail, Instant messagesetc.



Incumbent should have more than three years’ experience as IT Associate, Help Desk Specialist or related position.


Should be certified in the following MS Windows System Support, Cisco knowledge – LAN / WAN and Wireless.

Should have strong customer service skills

Candidate should have excellent interpersonal skills

Must have good communication skills

Should demonstrate ability to communicate at all level within the organization

Should be able to identify customer challenges easily

Should be able to solve customer challenges quickly

Must be able to transmit related IT information on time

Should be able to identify challenges and bring up suggestions on possible solutions

Must have problem solving skills

Must be analytical minded

Must be a team player

How  to apply:

Interested and qualified persons should click here to apply

Closing date:

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