Customer Service Representative at GUO Transport Company Ltd

Founded in 1980, GUO Transport Company Ltd. is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

Customer Service Representative (Male)

Location: Ajah, Lagos

Job Role / Responsibilities

  • Process customer requests, collections and keep updated customer records
  • Provide accurate, valid and complete information to customers
  • Resolve customer complaints via phone calls and emails
  • Escalate all exceptions for resolution
  • Manage and track items sent on daily basis.

Job Requirements

  • Minimum of a Bachelors’ Degree / HND
  • 0-2 years relevant experience
  • Fluent in written and spoken English
  • Proficiency in Microsoft Office
  • Applicants should reside around Lekki-Ajah Axis
  • Male applicants only (for gender balance).
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Method of Application

Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email.

 

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