Mobile Banking Support Officer at Stanbic IBTC

Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars – Corporate and Investment Banking, Personal and Business Banking and Wealth Management.

Mobile Banking Support Officer

Job ID: 51549
Location: Lagos Island, Lagos
Job Sector: Information Technology and Services

Job Details

  • Information Technology: systems development, business analysis, architecture, project management, data warehousing, infrastructure, maintenance and production

Job Purpose

  • E-Channels applications support e.g. Finacle Internet Banking, Mobile Banking, Telephone Banking, Finacle USSD, Electronic fund Transfer

Key Responsibilities / Accountabilities

  • Managing Mobile and Internet Banking Platforms for optimum performance
  • Monitor SMS and Email Alerts for optimum performance
  • Provide 2nd level support for bank branches on Mobile and Internet banking application
  • Proactive designing of solutions to enhance the delivery of services on the two channels
  • Generation of useful reports from the platform for reporting and troubleshooting.

Preferred Qualification and Experience
Qualifications:

  • First Degree in Computer Sciences or IT related courses
  • Master’s Degree in Computer Sciences or IT related courses
  • Oracle, MCSA, knowledge of Microsoft Visual Studio, Java

Experience:

  • Minimum of 5 Years relevant experience

Knowledge / Technical Skills / Expertise
Behavioural Competencies:

  • Generating Ideas
  • Exploring Possibilities
  • Taking Action
  • Understanding People
  • Embracing Change
  • Providing Insights
  • Adopting Practical Approaches
  • Developing Expertise

Method of Application

Interested and qualified? Go to Stanbic IBTC on careers.peopleclick.eu.com to apply

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