Willco Property Management is a leading property servicing company, providing service excellence in integrated facilities management, property management and maintenance solutions via our corporate divisions; WPM & WMS.
We are recruiting to fill the position below:
Job Title: Admin / Customer Service Officer
Employment Type: Full-time
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Ensure customer satisfaction by prompt and complete resolution of complaints.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Compile regular reports on overall customer satisfaction.
- Acknowledging and resolving customer complaints.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Must have at least 2 years experience as an administrative or customer service officer.
- Must be available for immediate employment.
- Must reside around Lekki, Ikate or Ajah.
- First Degree from a reputable institution.
- BSc Degree in any related discipline from a reputable institution.
- Excellent interpersonal skill.
- Excellent verbal and writing skill.
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of clients.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong administrative and organizational skill.
- Must demonstrate ability to work effectively under high stress environment.
- Must demonstrate ability to interact with and manage key stakeholders.
- Must be computer literate (proficient in the use of Word, Excel).
How to Apply
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as subject of email.
Note: Only suitable candidates will be contacted
Application Deadline 25th April, 2021.